Delete your SAWA account
This page explains how to delete your account in the SAWA app by Sawa Deals, and what happens to your data when you do. Deleting your account is permanent and cannot be undone.
1
How to delete your account
- In the app: open the Profile tab, tap Settings, then tap “Delete account”. If your account has a password, enter it to confirm.
- On the web: sign in at sawa.deals, open Edit profile, and use the “Delete account” section.
- Can't sign in? Email support@sawa.deals from the email address on your account and ask us to delete it.
2
Before you can delete your account
- Leave any shop team you belong to.
- Finish or leave the active deals you created or joined.
- Wait until your open orders are completed.
3
What we delete
- Your email address, phone number, and the Google, Facebook and Telegram accounts linked for sign-in.
- Your name, username, public handle and profile photo.
- Your saved addresses, interests and notification settings.
- The devices registered for notifications. You are signed out on every device.
- Your public profile, which is no longer shown to anyone.
- Support requests that are still open are withdrawn.
4
What we keep
- Your past orders, the messages you sent, the reviews and ratings you left, and your support requests stay on record without your name or contact details, because the other people in those orders and conversations still rely on them.
- We keep these records for 5 years after your account is deleted, for legal and accounting purposes.
5
Delete some of your data without deleting your account
- Delete a saved address from your addresses list.
- Delete a message you sent from the conversation.
- Delete a review you wrote from your reviews.
- Remove your profile photo when you edit your profile.